Effective Date: November 9, 2026 · Last Updated: November 9, 2026
These terms explain how Nextalytic approaches website use and service engagements. Your written proposal or service agreement should identify the exact work, price, schedule and responsibilities before a project begins.
Agreeing The Work
A consultation or inquiry does not place an order or create a commitment to purchase. Before work starts, we agree the services, deliverables, exclusions, review rounds and responsibilities in writing. Changes to the agreed scope may require a revised price or schedule, which we discuss before proceeding.
Your Responsibilities
Please provide accurate business information, timely feedback and any agreed content or account access. You must have the rights or permission needed for material you supply. Account access should use secure, appropriate methods rather than passwords in a public form. Delays in access, information or approval may affect the schedule.
Prices And Payments
Prices are stated in US dollars unless your written agreement says otherwise. One-time project fees and recurring service fees are identified separately. Your proposal states payment milestones, recurring billing arrangements and any applicable third-party costs. Advertising spend, platform subscriptions, paid assets and tools are separate unless explicitly included. We do not purchase additional paid products on your behalf without the agreed authorization.
Approval, Delivery And Support
We provide the review points described in your scope. Website development includes design approval before development and launch approval before deployment. Website builds include 30 days of support for faults in the delivered build. New features and content changes are separately scoped. Additional support after the included period is available at the stated $20 hourly rate, with the work and estimated hours agreed first.
Ownership And Third-Party Products
Your agreement identifies the deliverables, handover and ownership arrangements. Third-party platforms, plugins, fonts, photos and software remain subject to their own licenses and terms. We explain material platform or export limits before selecting a solution. Materials you provide remain yours.
Marketing And Measurement
Search visibility, advertising and conversion work depend on factors outside any agency’s control, including competition, platform changes, your offer and how inquiries are handled. Reports describe the available evidence and agreed measurements. Any goals or examples are not promises of a particular ranking, sales level or financial return.
Refunds And Ending A Service
Our Refund Policy explains the 14-day request process: discuss the blockers with us, then receive a service-fee refund if you remain dissatisfied, excluding incurred tools or plugin costs. Cancellation and renewal arrangements must be stated in the written service agreement. Any notice period or early-termination charge must be expressly agreed in your written service agreement before the service begins.
Acceptable Website Use
Do not use the website to submit unlawful material, attempt unauthorized access, interfere with its operation or misrepresent another person or business. Website information is provided to explain our services; an individual proposal determines what is included in your engagement.
Questions And Resolving Concerns
Please contact contact@nextalytic.com or (302) 360-6373 if a service is not meeting expectations. We will discuss the issue and the agreed scope with you. These terms do not remove rights that cannot lawfully be excluded. Changes to terms for an existing engagement must be handled consistently with its written agreement.